Quality

 

Evans Analytical Group® (EAG) is committed to excellence in our professional practices, to offering world-class analytical testing services, and to continually improving our quality management system. In keeping with this commitment, we have a number of controls in place to assure the effectiveness and efficiency of our quality system:

  • Objectives and targets that measure and monitor client satisfaction, product conformity, and process efficiency
  • Proactive improvements to eliminate the causes of problems and address potential risks, as well as enhancements based on customer feedback
  • Controlled documents and records, including standard operating procedures and confidential client data
  • Instrument, software, and method validation activities
  • Efficient operations that respond to client needs, expectations, and requirements
  • Equipment that is suitable for intended use, calibrated appropriately, and maintained regularly
  • Independent audits conducted at regular intervals to ensure the ongoing effectiveness of EAG's quality system

Depending on our clients needs, labs within EAG may be certified to ISO9001:2008, ISO17025 or Nadcap or it may be an OCRWM supplier. For more information about EAG's quality program, contact quality@eaglabs.com.

The following certifications are available for download (click to open in a new window or right click to save a copy):

EAG Sunnyvale

iso9001
ISO9001
iso17025
ISO17025
 

EAG MN


ISO9001

ISO17025
 

EAG NJ


ISO9001
 NJ 17025
ISO17025
 

EAG NY


ISO9001

ISO17025
 
Nadcap

EAG France


ISO9001

ISO17025
 

EAG China


ISO17025

IECQ
 

EAG Irvine, CA-MTE


ISO17025
   

EAG Santa Clara, CA-MTE


ISO9001

ISO17025
 

CHEMIR

ISO 9001:2008

   

Included below are some examples of customer feedback from recent quality surveys.

"Beautiful analysis work - results were extremely helpful."

"The team helped me take a very systematic approach to this defect issue, which led to the most conclusive results we have seen on the project to-date. The responsiveness to both sample analysis and follow up questions via phone and email was excellent."

"Thanks for great technical consulting and quick testing result!"

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