Quality and Compliance Associate to Senior Quality and Compliance Program Manager
Our Quality and Compliance team is dedicated to ensuring the highest standards of quality, compliance, and operational excellence. This involves developing and implementing robust quality management systems aligned with industry standards, overseeing quality control processes, audits, and inspections, and collaborating with cross-functional teams to drive quality initiatives across the organization.
The goal is to support customer demand while ensuring alignment with overall business objectives and compliance standards.
Quality Control Career Progression Ladder
These are the different roles and their levels available on the Quality Control Career track.
Ensures laboratory quality systems comply with GLP, GMP, and ISO standards, while reviewing procedures, protocols, and reports. Assists in instrument validation and certification and support internal and external audits of the quality management system.
Coordinates and maintains Quality Assurance in compliance with policies, procedures, and regulatory requirements, ensuring daily operations follow these standards. Oversees the quality program, lead audits, manage investigations for complaints, and ensure timely review of records. Facilitate quality and safety training delivery.
Leads and executes the Quality and Compliance program in collaboration with operations, ensuring compliance with export control requirements and industry standards. Oversees quality control processes, audits, inspections, and provides direction for human resources, financial, and operational activities while mentoring teams to achieve quality outcomes.
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Key Competencies
These are the key competencies necessary to be successful and to move up this career ladder.
ABILITY TO CONCEPTUALIZE
Mentally assembles multiple and divergent pieces of information into a coherent whole. This assembly of information into an integrated image takes into account a sense of history, an awareness of the present and an ability to anticipate the requirements of the future.
COMMUNICATION
Clearly and concisely conveys information orally or in writing to individuals or groups to ensure that they understand the information and the message. Listens and responds appropriately to others.
FOCUS UPON QUALITY
Accomplishes tasks by considering all of the areas involved, no matter how small; shows concern for all aspects of the job; accurately checks processes and tasks; remains watchful over a period of time.
DEPENDABLE FOLLOW THROUGH
Recognizes that organizations are comprised of many interdependent relationships and that one cannot be successful entirely on one’s own; is regularly without qualification there to support those who might require assistance; follow through without question and in a timely manner on all promises and commitments.
CUSTOMER FOCUS
Works to build relationship with customers and delivers customer-centric solutions.
SELF ORGANIZING
Proactively manages self and own work with minimal supervisor intervention.
TECHNICAL COMPETENCY
Performs analysis and designs experiments.
TRAINING
Mentors and trains other team members (begins at Senior Technician).